Privacy Policy and Cookie Policy

Data Controller

The data controller is Orosei Servizi e Turismo Srls, registered office at Via Santa Veronica 26, Orosei (NU) 08028, Italy — VAT No. 01445870916, REA NU-101924 (legal name and VAT number to be added), operator of Hotel Cala d'Oro, Via Tirreno 18, Sos Alinos (NU), Italy. For any privacy-related request, please write to Booking@dommos.it.

Data collected and purposes

Through the contact form we collect name, email, phone number and any message, solely to respond to your information or booking request. Providing this data is optional but necessary to be contacted back. Processing is carried out via the Web3Forms form service.

Bookings made through the "Book now" buttons are handled directly by the Kross Booking (Dommos) engine, on a domain external to this site: please review that service's privacy notice when booking.

If you contact us via WhatsApp, the data exchanged is also subject to WhatsApp/Meta's privacy notice.

Legal basis

Processing is based on the data subject's consent (Art. 6.1.a GDPR) for the contact form and non-necessary cookies, and on the performance of pre-contractual/contractual measures (Art. 6.1.b GDPR) for booking requests.

Data retention

Data collected via the contact form is kept for as long as necessary to handle the request, up to a maximum of 24 months, unless otherwise required by law.

Cookies used

CookieTypePurposeDuration
Technical session cookiesNecessaryBasic site functionality and storing your cookie choice12 months
_ga, _ga_*, _gidAnalytics (with consent)Google Analytics 4 – aggregated browsing statisticsup to 24 months

Analytics cookies are only activated after you give consent via the cookie banner. You can change your choice at any time by clearing cookies in your browser.

Data recipients

Data may be processed by third-party providers acting as data processors: Google Ireland Ltd. (Google Analytics), Web3Forms (contact form management), Cloudflare Inc. (hosting), Kross Booking/Dommos (booking engine), Meta Platforms Ireland Ltd. (WhatsApp Business).

Your rights

Under Articles 15-22 of GDPR (EU) 2016/679, you have the right to access, rectify, delete your data, restrict processing, object to processing and request portability, by writing to Booking@dommos.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or your local authority.

Last updated: to be defined upon site publication.